Effective Date: 3/18/2026

1. Introduction

Brightworks Energy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Property address
  • Company name
  • Project or energy usage details
  • Any information submitted through forms or consultations

b. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referral sources
  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Provide solar consultations, quotes, and services
  • Respond to inquiries and customer requests
  • Improve website performance and user experience
  • Send communications, including service updates and marketing, in compliance with CASL
  • Analyze usage trends and optimize our offerings
  • Meet legal and regulatory requirements

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.

Where required under CASL, we will obtain your express or implied consent before sending commercial electronic messages. You may withdraw consent at any time.

5. Email Communications (CASL Compliance)

Brightworks Energy complies with Canada’s Anti-Spam Legislation (CASL):

  • We only send marketing emails with your consent
  • All communications include our business identification
  • Every email contains an unsubscribe mechanism

You may unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze traffic and performance
  • Support marketing and remarketing efforts

You can disable cookies through your browser settings, though this may affect website functionality.

7. Disclosure of Information

We do not sell your personal information. We may share it with:

  • Trusted service providers, such as CRM systems and analytics tools
  • Installation or project partners, only where necessary
  • Legal authorities, if required by law

All third parties are required to protect your information in accordance with applicable privacy laws.

8. Data Storage and Security

Your information may be stored on secure servers in Canada or other jurisdictions where our service providers operate.

We take reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.

9. Your Rights (PIPEDA)

Under PIPEDA, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Withdraw consent for certain uses
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

12. Contact Information

For privacy-related questions or requests, please contact:

Brightworks Energy

Email
inquiry@brightworksenergy.com
Phone
+1 844-359-0098
Location
209 Dundas St. E., LL5 (Suite B4) Whitby, ON L1N 7H8